Privacy Policy

Privacy Policy

Read how we collect, use, store, and protect information submitted through this website.

Privacy Policy

Last updated: June 30, 2026

This Privacy Policy explains how Miland collects, uses, stores, and protects information submitted through this website. By using this website or sending an inquiry, you agree to the practices described below.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request a quotation, submit an inquiry, or communicate with our team. This may include your name, company name, email address, phone number, country or region, product requirements, project details, message content, and any files or references you choose to provide.

We may also collect basic technical information such as IP address, browser type, device information, pages visited, referral source, and website usage data. This information helps us maintain website security, understand visitor behavior, and improve the browsing experience.

2. How We Use Information

We use the information we collect to respond to inquiries, prepare quotations, recommend suitable glass packaging products, discuss customization requirements, arrange samples, provide customer support, improve our website and services, maintain business records, and protect the security of our website and systems.

If you choose to subscribe to updates, we may use your contact information to send product news or packaging-related information. You may opt out of these communications at any time.

3. Sharing of Information

We do not sell your personal information. We may share necessary information with trusted service providers, logistics partners, production partners, IT service providers, or professional advisers when this is required to process your request, provide services, operate the website, or comply with legal obligations.

Where information is shared, we take reasonable steps to ensure it is used only for the relevant business purpose and handled with appropriate confidentiality.

4. Cookies and Analytics

This website may use cookies or similar technologies to support normal website functions, remember preferences, analyze traffic, and improve user experience. You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

5. Data Retention

We retain inquiry and communication records for as long as reasonably necessary to respond to your request, manage customer relationships, support repeat projects, meet legal or accounting requirements, and protect legitimate business interests.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

7. International Communication

As a B2B glass packaging supplier, we may communicate with customers, suppliers, and service providers in different countries or regions. Information you submit may be processed or stored outside your country or region where necessary for business communication, quotation, production coordination, or customer service.

8. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to object to certain processing activities. To make a request, please contact us using the contact details available on this website.

9. Third-Party Links

This website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third-party services. Please review their privacy policies before providing information to them.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, or legal requirements. The updated version will be posted on this page with a revised update date.

11. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the Contact Us page on this website.

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